Grievance Redressal

In the event you are not satisfied with our response to any complaint or that handling of your information do not comply with data protection law, or If you wish to register any complaint in respect of any content available on aha, you can write to our Grievance Officer: Mr. Srinivas Rangarajan on the email id grievanceofficer@arhamedia.com with the information listed below:

Your complaint should include:

• Your Name

• Email address

• Name of the Movie or TV Series (Season & Episode Number)

• Country of Viewing

• Date of Viewing

• Category of Grievance (such as Age Ratings, Content descriptors, Title Synopsis, 

Access controls, Other)

• Grievance Details (including timestamp, if applicable

Self-Regulatory Content Grievance Redressal for Online Curated Content Providers (OCCPs)

Compliance Report for the month of March 2024

Information Disclosure report for the month of March 2024 for the OTT Platform “AHA”

S.No.Grievances/Appeals and actions takenNumber
1Grievances/appeals pending at the beginning of the month0
2Grievances/appeals received during the month0
3Grievances/appeals disposed out of (1) above0
4Grievances/appeals disposed out of (2) above0
5Grievances/appeals pending at the end of the month (1+2-3-4)0
6Classification of grievances disposed0
6(a)Grievances/appeals not related to Code of Ethics15071
6(b)
Grievances/appeals related to Code of Ethics:0
6(b)
(i) Agreed to by the self-regulatory body and advisories issued to the publishers0
6(b)(ii) Not agreed to by the body0
6(b)(iii) Matters referred to the Ministry for modification, deletion or blocking of content0
6(b)(iv) Any other action taken0
7Compliance to advisories issued – None0
7(a)
Advisories complied to by the publishers0
7(b)
Advisories not complied to by the publishers and matters referred to the Oversight Mechanism0