In the event you are not satisfied with our response to any complaint or that handling of your information do not comply with data protection law, or If you wish to register any complaint in respect of any content available on aha, you can write to our Grievance Officer: Mr. Rahul Roy on the email id rahul.roy@arhamedia.com / grievanceofficer@arhamedia.com with the information listed below:
Your complaint should include:
• Your Name
• Email address
• Name of the Movie or TV Series (Season & Episode Number)
• Country of Viewing
• Date of Viewing
• Category of Grievance (such as Age Ratings, Content descriptors, Title Synopsis,
Access controls, Other)
• Grievance Details (including timestamp, if applicable
Self-Regulatory Content Grievance Redressal for Online Curated Content Providers (OCCPs)
Compliance Report for the month of October 2024
Information Disclosure report for the month of October 2024 for the OTT Platform “AHA”
| S.No. | Grievances/Appeals and actions taken | Number |
| 1 | Grievances/appeals pending at the beginning of the month | 0 |
| 2 | Grievances/appeals received during the month | 0 |
| 3 | Grievances/appeals disposed out of (1) above | 0 |
| 4 | Grievances/appeals disposed out of (2) above | 0 |
| 5 | Grievances/appeals pending at the end of the month (1+2-3-4) | 0 |
| 6 | Classification of grievances disposed | 0 |
| 6(a) | Grievances/appeals not related to Code of Ethics | 18608 |
| 6(b) | Grievances/appeals related to Code of Ethics: | 0 |
| 6(b) | (i) Agreed to by the self-regulatory body and advisories issued to the publishers | 0 |
| 6(b) | (ii) Not agreed to by the body | 0 |
| 6(b) | (iii) Matters referred to the Ministry for modification, deletion or blocking of content | 0 |
| 6(b) | (iv) Any other action taken | 0 |
| 7 | Compliance to advisories issued – None | 0 |
| 7(a) | Advisories complied to by the publishers | 0 |
| 7(b) | Advisories not complied to by the publishers and matters referred to the Oversight Mechanism | 0 |